BMW Invokes Fear Factor to Rally Troops in Pivot to Electrics

Inside a bright auditorium at an abandoned airfield near Munich, rows of men and women gaze at images flashing by on a giant screen: a Mercedes sedan; Porsche and Jaguar SUVs; the face of Elon Musk. “We’re in the midst of an electric assault,” the presenter intones as the Tesla Inc. chief’s photo pops up. “This must be taken very seriously.”

The audience is composed of BMW AG employees flown in for a combination pep rally/horror film intended to make them afraid—very afraid—about the future of the industry. The takeaway: The market is shifting in ways that were unimaginable just a few years ago, and BMW must adapt. The subtext is a recognition that the company has gone from leader to laggard. For years, it set the benchmark in luxury, but it needs to hit the accelerator to fend off resurgent rivals such as Mercedes-Benz and new competitors like Tesla. “BMW is falling behind in electrics,” says Ingo Speich, a fund manager at Union Investment, which owns almost 1 percent of the company.

Since January, the carmaker has cycled 14,000 engineers, marketers, and factory managers—about 10 percent of its workforce—through day-long events to prepare them for a time when customers may order a robo-taxi by app instead of buying a car. In a temporary building at a BMW test track, they participate in workshops and discussions of car-­sharing apps, laser sensors, and batteries. In the corners, BMW shows off the vehicles it sees as key to its future: a self-driving iNext with a retractable steering wheel; a Rolls-Royce whose roof and sides swing open to allow a comfortable exit; a Mini designed for sharing that changes colors to suit the driver’s mood. “It’s easy to fall into a closed way of thinking,” says Jutta Schwerdtle, a session leader who works in market research. “This helps push people out of that.”

The training effort, pushed by Chief Executive Officer Harald Krueger, comes amid concerns he’s not doing enough to address the challenges. Although BMW continues to post record revenue and profits, it lost the sales crown to Mercedes last year, and high-profile executives at the vanguard of new technologies have departed: Two leaders of its electric initiative moved to a Chinese e-car startup, and top designers have decamped for rivals as the German company has become less daring with new models. It’s struggled to build interest in a revamped version of its high-end 7-Series sedan, and the styling of the 5-Series is meek in contrast to an aggressive makeover at Mercedes. “We’re either part of this shift, or it goes on without us,” says Wolfgang Ober, who presented workshops on ride-­hailing giants such as Uber Technologies Inc. and China’s Didi Chuxing.

BMW was an early convert to electric cars, introducing its first standalone battery-powered model, the i3 compact, in 2013 and the plug-in hybrid i8 coupe a year later. Lately, though, it’s focused more on under-the-hood conversions of existing vehicles, and sales of its electrics have trailed the likes of Tesla and the Nissan Leaf. BMW is planning only two new battery-powered cars by the end of the decade, and its first self-driving model isn’t due until 2021. Tesla, which is gearing up to challenge BMW’s bread-and-­butter 3-Series, already offers “autopilot,” and Mercedes this fall will introduce an upgraded S-Class sedan that it says can self-­navigate anything from country lanes to autobahns at speeds exceeding 120 miles per hour. “BMW has lost its leadership in innovation,” says Jürgen Pieper, an analyst at Bankhaus Metzler in Frankfurt. “It’s not brave enough to get into pioneering projects and do something really new.”

The rally begins with a recorded presentation from Krueger viewed with virtual-reality goggles—an extravagance intended to stress the importance of adopting new technologies. The virtual Krueger exhorts participants “to put all your effort and energy” into the transformation. After a lunch of smoked haddock, semolina dumplings, and kale, the energy falters. Staffers sitting on unstable foam cubes in a stuffy room for a session on autonomous cars have no questions when Q&A time rolls around—even though their jobs may depend on understanding such systems. Still, Michael Manz, who develops sensors for self-­driving cars, says the event is helping him better grasp BMW’s mission and created a renewed camaraderie. “We were reminded of what we’re trying to achieve,” he says, sipping a pomegranate iced tea between sessions. “It gets us focused on where we’re going.”

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